Return and ExchangeDuring our first month we sold more than 500 pairs of BabyMocs and only one pair was asked to be returned to change to another size. That is when we realized that our very low return rate means another way to save on the environment.
We are no longer including a return paper slip in your order and this is how you do to return or get a refund of your order:
* Please contact firstname.lastname@example.org and state the following:
1. Your order number
2. What you would like to return
3. What you would like to exchange to
You will get assisted by one of our happy BabyMocs experts and a return slip will be sent to your email to print and then return your package to the same place you picked it up from.
You can return and exchange a BabyMoc shoe within 30 days of delivery.
RefundThe product must be in new and in unused condition to be accepted for a refund.
We do not refund SALE orders.
We do not refund shipping on exchanges and returns.