Return and Exchange

Currently we are having a high order demand and the exchange process takes around 10 work days. 

During our first month in 2018 we sold more than 500 pairs of BabyMocs and only one pair was asked to be returned to change to another size. That is when we realized that our very low return rate means another way to save on the environment. 

We are no longer including a return paper slip in your order and this is how you do to return or get a refund of your order: 

* Please contact hello@babymocs.com and state the following: 
1. Your order number 
2. What you would like to return 
3. What you would like to exchange to 

You will get assisted by one of our happy BabyMocs experts and a return slip will be sent to your email to print and then return your package to the same place you picked it up from. 

You can return or exchange a BabyMocs product within 30 days of delivery in unused condition.

Return within Sweden - FREE for shoes. 40 SEK for Sunglasses, Headwear and other accessories.
Please note that we do not offer any returns on Prebooked Accessories. 

International Returns - 200 SEK

Return in the BabyMocs Store 
If you have your ways to the BabyMocs Store in Stockholm we would LOVE if you could return and replace your products in the store. That way we together save on the environment. 

The store is located at Skånegatan 83 in Stockholm.

Opening hours:
Monday - Closed
Tuesday - 12-18
Wednesday - Friday 12-18
Saturday 12-16
Sunday - Closed



Refund

The product must be in new and in unused condition to be accepted for a refund or exchange. 
We do not refund shipping on exchanges and returns.